All NEWLY registered users can enjoy a 10% discount

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Thank You for Choosing Pawvoy!

We’re thrilled to have you here! As a token of our appreciation:

 New customers: Enjoy 10% OFF your first order with code PAWVOY10
 Bundle & Save: 2 items get 15% OFF or 3+ items get 20% OFF—automatic discounts at checkout!

Standard Shipping: $3.99~$5.99 for different regions
 Free Shipping: Orders over $50

(The above discounts cannot be used in combination)

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PREMIUM QUALITY / ATTENTIVE SERVICE

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FAQ

How can I contact your customer service?

You can reach our customer support team by using the online chat at the lower right corner. We will respond to you during our business hours, which are Monday to Sunday, 9:00 AM to 24:00 PM. Alternatively, you can email us at zenara.office@gmail.com. We're always available to assist you with any inquiries or concerns you may have.

Do you offer refunds or exchanges?

Please refer to our return policy page by clicking here for more detailed information on how to initiate a return or exchange. If you have any questions or need further assistance, please don't hesitate to contact our customer support team. We're here to help!

When can you expect to receive the goods?

Please allow up to 2-4 days for us to dispatch your order plus approximately 7-12 working days for delivery. For customized products, it may take longer to receive them.

We will definitely make every effort to deliver the product to you as quickly as possible.